Phoenix payroll fiasco hits staff who worked overtime to help resettle 25,000 Syrians

When the last of the 25,000 Syrian refugees arrived in Canada, the milestone was marked as a moment of pride by the newly elected government.

But now the workers who helped the government achievethis goal are the latest to get caught up in Ottawa's payroll fiasco.

"We are aware that some employees have yet to receive the overtime pay connected to work on the Syrian refugee resettlement initiative," said NancyCaron, a spokeswoman for Citizenship and Immigration Canada.

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"We are working with Public Services and Procurement Canada to resolve these issues as quickly as possible."

Resettling families fleeing the civil war in Syriawas a key election promise for the Liberals.

More than 500 people worked on the Trudeaugovernment's initiativeto resettle 25,000 Syrian refugees (a mix of government-assisted refugees and privately sponsored ones) between last November and the end of February.

Carondid not say exactly how many employees have beenaffected.

When the first phase of the projectwas complete, Immigration Minister John McCallum was publicly supportive of everyone involved in "Operation Syrian Refugees."

In late February, McCallum told reporters: "It'simportantthat we'resending a message to the world, it's important that we're helping 25,000 people from desperate conditions have a happy and productive life in Canada.

"Many countries from around the world today are making it more difficult for refugees tocome and they are setting up more barriers, and we are among the few countries who are saying,'No, come on in, we want towelcome25,000 quickly.'"

A spokesperson for the minister said Friday "of course" staff should be compensated for the work they've done. "We understand this issue is being resolved as quickly as possible."

The Citizenship and Immigration Canada staffers are among the more than 80,000 public servants who are experiencing pay problems after the federal government implemented a new computerized payroll systemcalled Phoenix.

The prime minister has called the situation "unacceptable" and has asked the Privy Council clerk to oversee the program.

The deputy minister of public works has said it could take months to solve all of the pay problems.

Departmental officials will hold an update on Phoenixnext July 28..