CRA watchdog revises down number of complaints about pandemic benefit repayments - Action News
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CRA watchdog revises down number of complaints about pandemic benefit repayments

The office of Canadas taxpayers' ombudsperson says it has received fewer complaints than initially thought from Canadians being asked to repay a pandemic benefit debt they had already settled.

Office says it received fewer complaints about CRA efforts to collect paid debts than originally thought

Canadian Taxpayers' Ombudsperson, Franois Boileau, speaks during a news conference, in Ottawa.
Canadian Taxpayers' Ombudsperson Franois Boileau speaks during a news conference in Ottawa on Tuesday, Dec. 13, 2022. (Justin Tang/The Canadian Press)

The office of Canada's taxpayers' ombudsperson says it has received fewer complaints than it initially thought from Canadians being asked to repay a pandemic benefit debt they alreadyhad settled.

Franois Boileau's office previously said it had received dozens of complaints from Canadians who claimed the Canada Revenue Agency (CRA) was still asking them to repay pandemic-era benefits they've already paid back.

In July, Boileau's office said it had received nearly 60 such complaints since the end of April.

A spokesperson for the office reached out to CBC News on Monday to saythatmany of those complaints didn'tin fact relate to a pandemic benefit debt that already had been repaid, but rather dealt with the collection ofpandemic benefit debts more generally.

The spokesperson said the office has received roughly 20 such complaints about paid pandemic benefit debts since April.

Boileau's office is still making its way through a pile of related complaints. The ombudsperson's website says it isnowaddressing complaints received in August.