The auditor general of Canada has slammed the Canada Revenue Agency's call centres for shoddy service. A CBC News investigation has found similarly poor results at Service Canada's network of 10 call centres, where agents do not respond to about half the calls made by people needing information about Employment Insurance.

Parks Canada may be in a race against time to research the HMS Erebus as bad weather damages the wreck lying in shallow Arctic waters. Meanwhile, poor ice conditions are preventing divers from exploring, mapping and retrieving precious artifacts from explorer John Franklin's ship.

The Liberal government is dealing with another payroll headache. An 'imaging' system used to store pay documents needs a fix, six years after it was designed quickly and cheaply. The upgrades will effectively double the cost of the system, which feeds into the dysfunctional Phoenix payroll program.

The Trudeau governments new budget targets the first-time homebuyer who wants an electric car in the driveway, some job-training and a subscription to a digital news website.

The computer system that manages CPP payments was upgraded in 2009 with one major flaw. An IT glitch prevented the government from chasing down people who owed $66 million in overpaid benefits. The problem has been fixed a decade later and some 15,000 people are again on the hook.

A little-known research group inside the prime minister's own department has been looking at whether public servants should be offered electronic fitness-tracking devices to help reduce their health insurance premiums.

About 40 per cent of Parks Canada's buildings, forts, bridges and other items of real estate are unsafe or unusable, or require billions of dollars in major repairs, says a new report.