International students seeking SIN cards are swelling already long Service Canada lineups

As more international students arrive in the Greater Toronto Area for school in September, lines outside of Service Canada offices are wrapping around buildings with wait timesof up to four hours for some.

Earlier this summer, a backlog in passport processing times was plaguing Service Canada locations across the province. Now, with the addition of a surge in international students applying for Social Insurance Numbers (SIN), there'sno relief in sight.

Karan Bhardwajwas among hundreds of people waitingin the pouring rain on Thursday morning outside aService Canada office in Brampton, Ont.

After getting in line at 5 a.m. and waiting for roughly four hours, theinternational student from Indiaappliedfor and received his SINso he canwork while studying in Canada.

"Day by day the inflation is getting very high," said Bhardwaj, who is studying at Loyalist College in Scarborough.

"So we need to work here to maintain our expenses."

He said waiting in line was the only option for him because it can take up to a month for the SIN to be delivered by mail if he were to apply on line.

Bhardwaj saida month "is too long for me to wait for a job," he said.

Influx of SIN applications anticipated ahead of fall

In astatement emailed to CBC Toronto Thursday,Employment and Social Development Canada (ESDC) said the increased demand is expected atthis time of year.

"Service Canada tends to see increased demand for Social Insurance Number(SIN) applications in late August and early September each year, largely related to the influx of newly arriving foreign students,"said ESDC spokesperson Maja Stefanovska.

The departmentsaid those who apply online for a SIN can begin working at a insured jobbefore receiving a letter in the mail, which can take up to 15 business days from the day the application was processed.

If an online application is rejected, the applicant is notified by email or letter with instructions on what is required to obtain a SIN. Approximately 95 per cent of online applications are processed within 10 days, according to Service Canada.

Meanwhile, the departmentnoted staff across the country areworking overtime and on weekends to address the demand for services as Canadians eager to travel after more than two years of pandemic restrictions apply for passports

"Service Canada is aware that lineups continue to be an issue in certain locations, both at Service Canada Centres and at specialized passport sites,"Stefanovskasaid.

"With respect to passports, in some cases, this is related to ongoing elevated demand for passports, both urgent and non-urgent."

Since May, Service Canada said it brought on more than 800 new employees across the country to address the backlog.

Due to high volumes, processing times continue to take longer than usual, the agency added.

Jatin Kapelwas among the hundreds of people waiting in lineto apply for a SIN cardin Brampton Thursday. He got to the line at 5 a.m. hoping to secure a SIN after getting turned away earlier this week.

Kapel, an international student from India studying business at Seneca College, landed in Canada on Aug. 18. Just a few days later on Monday, he tried to apply for a SIN card at the same location but ultimately left because of the long lineup.

Wait times 'far from normal'

Jashan Jot Kaur, who is also an international student from India in Sheridan College's Environmental Technician program, waited in line for four hours on Thursday.

Like Bhardwaj, she said despite the long lines, she would rather waitto apply for a SIN in personthan go online.

"I think it is worth it to wait here," said Jot Kaur,.who like many others in line islooking for part-time workand needs a SINto apply for jobs.

Meanwhile,Stefanovskasaid Service Canada is continuing to work to address the wait times.

"These wait times are far from normal, and we know many people have been put in very difficult and stressful circumstances," she said.

"Service Canada is examining and implementing every possible option to expedite intake and processing of applications to help Canadians get their passports in a timely way."