Report blames sexual slogan from Experience Regina rebrand on junior staff member - Action News
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Saskatchewan

Report blames sexual slogan from Experience Regina rebrand on junior staff member

An independent review into how Regina's tourism agency handled a failed rebrand says a junior employee approved sexualized slogans before senior management could vet them.

Rebrand received backlash for slogans that made lewd references to city's name

Two men stand near a podium in Regina. Both are wearing suits.
George Cuff, left, of George B. Cuff & Associates is pictured with REAL board chair Wayne Morsky on Thursday in Regina. Cuff presented a 114-page report on how Regina's tourism agency handled its Experience Regina rebrand. (Alexander Quon/CBC)

An independent review into how Regina's tourism agency handled a failed rebrand says a junior employee approved sexualized slogans before senior management could vet them.

The third-party party review released Thursday said that while some of the slogans had been known among members of a committee made up of Tourism Regina staff, senior management did not rubber-stamp their use before they were made public in March.

Instead, the George B. Cuff & Associate report says, a junior staffer published the slogans online before senior management or the board could look at them.

"The [slogans]are still on the table, the staff member got them in front of them, gets called by the website designer who says, `Are we good to go with the slogans?' And the junior staff member says, `Yeah, I guess so,"' George Cuff, the report's author, told reporters Thursday.

"So, that's the first time [the agency]probably had an opportunity to make a significant decision, and he did so without getting the green light from somebody up the food chain."

The slogans received public backlash for making reference to the city's name rhyming with vagina, using phrases such as "show us your Regina" and "the city that rhymes with fun."

The review said the Regina Exhibition Association Ltd., which is responsible for Tourism Regina, had been in a state of disorganization, as it was doing the rebrand alongside other high-profile projects.

Former experienced senior leadership had also left the organization, it added, resulting in limited oversight in the review process.

WATCH|Report blames sexual slogan from Experience Regina rebrand on junior staff member:

Report blames sexual slogan from Experience Regina rebrand on junior staff member

1 year ago
Duration 2:28
An independent review into how Regina's tourism agency handled a failed rebrand says a junior employee approved sexualized slogans before senior management could vet them.

No one willbe let go, advisory committee set to be established

After the fallout, Tourism Regina pulled all rebranding from its website and reverted back to its original logos.

The organization's CEOTim Reid also apologized.

Reid is not to be fired, as the review says such action would be costly.

No one else is to be let go, Cuff said. He added no one has resigned since the rollout.

"Are we going to somehow extract a pound of flesh, that somehow we're going to end up as a better organization, by firing either the person who hits the send button?" he said.

"Are we going to fire the CEO, spend copious amounts of money on the severance package, copious amounts of money finding a new one and copious amounts of money getting that person started up all over again?"

A man in a suit sits in an office.
Tim Reid, the president and CEO of REAL, told CBC News in a sit down interview that he runs a private company on the side that does business with REAL's architect of record. He says it's a manageable conflict of interest (CBC)

Cuff said responsibility squarely lies with the organization.

He recommended it take "a fresh look at itself" and beef up its policies to ensure such failures don't happen again.

Regina Exhibition Association Ltd. said it's going to review its policies and procedures. It'll also establish an advisory committee to ensure Tourism Regina is "reflective and inclusive" of the city's people.

There are no plans for a new rebrand until policies are changed, the association said. Any new changes would also require the blessing of the advisory committee.

Rebrand and report costs city more than $120K

The slogans offended advocates, who say the phrases were regressive.

Kristen McLeod, who's part of a group called Reimagine Regina, said she feels the association is dodging responsibility.

"To say the board wasn't aware or responsible, I can accept that part of it. I think what I struggle with is the idea that then it just got kind of foggy," she said. "It doesn't work in my mind. And it seemed to me they were pushing it all off on this nameless person who pushed send on an email."

A since deleted post from 22Fresh advertising merchandise as part of the Experience Regina rebrand. The sweaters featured the slogan
This deleted post from then-Experience Regina and clothing company 22Fresh advertised merchandise as part of the Experience Regina rebrand, including sweaters with the slogan 'The city that rhymes with fun.' (22Fresh/Instagram)

Cuff's report cost Regina Exhibition Association Ltd. roughly $90,000. The organization also paid for his travel and spent $30,000 on the rebrand.

McLeod said she believes the affair will cost the city more as it tries to repair the damage done to its reputation.

"All the people, all the businesses, all the tourism agency operators, we're all going to have to work harder to overcome this," she said.