No wheelchair-accessible Uber fleet coming for Ottawa

Accessibility advocates are angry that the City of Ottawa is not making Uber provide accessible rides, the way other municipalities have, going instead with a "voluntary surcharge" system.

In Toronto, any private transportation company with more than 500 vehicles such as Uber must provide accessible rides at the same rates and within the same wait-times as its non-accessible service.

But some people are saying Ottawa's lack of accessible Ubers puts the cityfar behind.

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"That's not good enough," said Catherine Gardner, the former chair of the accessibility advisory committee of the surcharge plan. "We should have the same access."

When Ottawa's city councilapproved ride-app services like Uberin April 2016, it said it would work out an "accessibility levy." The city's consultants, KPMG, recommended a 30-cent-per ride fee that would go towards expanding the city's existing accessible services: Para Transpo and the city's taxi-chit program. Uberhas voluntarily agreed in principle to the concept of a levy.

More than ayear later, no official agreement on the levy has yet been announced, although whatever agreement is reached will be retroactive to Oct. 4, 2016, according to Coun. Diane Deans, who chairs the committee that oversees taxi and ride-app regulations.

Advocates say the levy isnot what they want.

"That's not what we asked for," said Gardner. "We want Uber to be accessible."

Gardner spoke at City Halllast year,expressingher concerns over Uber's accessibility. She was not alone. Other public delegates also voicedtheir frustrations with ParaTranspo and the city's taxi-chit program.

"We wanted something that was accessible right from the beginning," said Gardner. "With ParaTranspo you have to book a day in advance. With Uber, you're supposed to be able to call on the spot and get a vehicle."

Levy based on New York City, Chicago

Gardner said sheis skeptical that the funds generated through the surcharge will produce an accessible service equivalent to the convenient, 24-hour-a-day one thatable-bodied individuals enjoy when hailing an Uber. The funds won't benefit low-income people who can't afford taxi-chits, becausetaxi-chits must be ordered in advance and mailed out to the purchaser, she added.

Deans said that council "recognized [Uber's] model currently doesn't allow them in this market to have accessible vehicles."

The best way we thought to address that is take a lump sum of money and use it as we saw fit, to augment our accessible fleet.- Coun. Diane Deans

Council, with the support of city staff, decided that "the best way we thought to address that is take a lump sum of money and use it as we saw fit, to augment our accessible fleet."

KPMG's recommended $0.30 charge isbased on the levy fees in New York City and Chicago. However, Deans could not confirm the levy amount because the agreement hasn't been officially signed.

The city does not have legislative authority to impose a per-ride levy on Uber, but ispetitioning the province for legislation to charge future vehicle-for-hire service providers.