Lung cancer patient says hospital COVID protection 'all wrong' after testing positive

Masking and physical distancingpolicies at The Ottawa Hospital are "all wrong," says a pneumonia and lung cancer patient who tested positive forCOVID-19while receiving care at the hospital.

Glenda Senack, 65, went toThe Ottawa Hospital(TOH)'s general campusAug. 8afterdevelopinga cough that made it difficult for her tobreathe.

Shewas diagnosed with Stage 3 lung cancer last fall and doctors believed she haddeveloped an aggressive form of pneumonia from radiation treatment.

Because she's immunocompromised, Senackwas initially kept in a semi-private room with just one other patient.

She said that abruptly changed two days later when hospital staff moved her into a room shared withthree other people with no explanation.

Senack said she was within arm's reach of the patient beside her. Visitors would come into the room unmasked.

"That was all wrong," she said.

Just days later, Senackand another patient tested positive for COVID-19.

"I was really worried," her sonCharlie said.

"Stage 3 lung cancer is very serious in itself. Add pneumonia to that mix, it's incredibly serious. Then add something like COVID-19, which we know likes to attack the lungs and I mean to me,that's just a deadly cocktail."

Glenda Senack was given antibioticsandafter weeks in the hospital, was discharged on Tuesday. Herfamily believes the potential risk she facedcould have been avoided if stricter COVID-19 protocols were in place.

"While COVID for the average person might not mean the same thing that it did, you know, say back in March 2020 for people like my mom, COVID can be deadly," Charlie said.

WATCH | Her son's concerns about what happened:

Son says Ottawa hospital 'irresponsible' after ill mom got COVID-19

1 year ago

Duration 0:59

Charlie Senack says he had "a sinking feeling" in his chest when he learned his 65-year-old mother was placed in a room with three other patients at The Ottawa Hospital. His mom, who had cancer and pneumonia, tested positive for COVID-19 shortly after her hospital roommate got the illness.

COVID-19 protocols adjusted 'as necessary'

As of June 12, masking became optional at TOH in public spaces such as hallways, cafeterias, meeting roomsandclinical areas where direct patient care is not provided.

MontfortHospital, Queensway Carleton Hospitaland Ottawa's mental health centreThe Royal allmadesimilar changesin May.

A spokesperson for TOHsaid they couldn't comment on specific patient cases, but in an email added "masks continue to be required at The Ottawa Hospital during patient care, in patient rooms, and on outbreak units."

It's the same case for the emergency room and outpatient areas, depending on symptoms.

While they're not required in all parts of the hospital "masks are still widely available throughout The Ottawa Hospital," the statement continued.Visitors and patients should wear one at all times if feeling unwell, it read.

Senack and her son said none of these protocols seemed strictly enforced during her stay at the hospital. Theycalledon the hospital to do better.

The statement did not speak to physical distancing policies for vulnerable patients.

"We continue to monitor activity in the hospital and in the community and will make adjustments as necessary," the statement read.

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