Dalhousie Street's retail renaissance hits rough patch - Action News
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Ottawa

Dalhousie Street's retail renaissance hits rough patch

Three years ago, independent retailers along a stretch of Dalhousie Street rebranded themselves "North Dal" in an effort to boost their brand. Now it looks like North Dal has gone south.

Low rent, central location make North Dalhousie a great spot for new businesses. So why are so many leaving?

Take a stroll down Dalhousie Street's northern stretch these days and you'll see plenty of empty storefronts. (Hallie Cotnam/CBC)

Three years ago, independent retailers on a stretch of Dalhousie Street in Ottawa's Lowertowndistrict decided to band together, organizingthemselves into a group called "North Dal" in an effort to boost their commonbrand.

For a while, it seemed like the strategy was working. Trendy boutiques became shopping destinations, and the strip appeared to undergo something of a rebirth.

But when you walk down that stretch of Dalhousie Street today, it's marked by empty storefronts and "For Lease"signs.

So what happened?

Past and present North Dalhousie retail owners spoke to CBCRadio's Ottawa Morning about the apparent decline.

KatieFrappier,Victoire

(Hallie Cotnam/CBC)

Victoireopened up its first store on Dalhousie Street 12 years ago. Since then, co-owners KatieFrappier and Rgine Paquettehave moved to two other locations on Dalhousie, opened a store on Wellington West and another in Toronto, and have increased the Victoire's online sales.

Juggling three stores and an online shop soon spread their resources too thin, so they reduced their bricks and mortar business to theWellington West location. But Frappier said Dalhousie Street was the perfect location to get started.

"Itwas kind of off the beaten track enough that you were able to do things your own way, make things happen, with the safety of knowing that you have room to fail, which was an amazing thing that North Dalhousie provided us with," she said.

But a couple of other factors the Rideau Centre expansion taking shoppers away from the ByWardMarket, and crime in theneighbourhood have made it difficult for retail owners on Dalhousie.

Foot traffic declined and fewer parked cars lined the street.

Despite leaving, FrappiersaidNorth Dalhousie will always have a special place in her heart, and the Victoireteam would return there if money allowed it.

YannickBeauvalet,L'HEXAGONE

(Hallie Cotnam/CBC)

"The rents are still quite reasonable," said YannickBeauvalet, co-owner of menswear storeL'HEXAGONE."So if you want to open a retail store, which doesn'tgenerate as much money as let's say a restaurant or a bar or a nightclub, you have to have a reasonable rent because you're gonna have ups and downs. The retail market in general is very difficult."

Beauvalet, who has been working in retail in the neighbourhood since he was 13,said crime near Dalhousie Street is a concern, even though the perception doesn't always match reality.

He agreed thatthe Rideau Centre expansion is an added challenge for retailers, and mall patrons tend not to migrate north to the Market.

That means shoppers who want to keep local, independent businesses alive need to vote with their dollars, he said.

"Ultimately the Market is going tobe what we make it. If people come and shop here for food, there'll be food retailers, there'll be more of them. If people come and shop for clothing, there'll be more clothing retailers,"Beauvaletsaid.

"The Market has been the heart of the city for a long, long time. It's not going away. It's going to change and it's going to evolve. It's not the same as it was 20,25 years ago. But it's going to be what we make it."

ChristinaBallhorn, Workshop

(Hallie Cotnam/CBC)

Christina Ballhornco-ownswomen's clothing shop Workshop, which has had many neighbours in it's 13 years on North Dalhousie.

Ballhorn sees the empty storefronts currently dotting the retail strip as a stage in a cycle.

"When we started and a few other boutiques came in, it was like, OK, there's this new thing and everyone's excited about the new. And then people kind of forget and some businesses closed, and then new businesses came in. We've seen that cycle go through a couple times," Ballhorn said.

"It's definitely unfortunate that so many of our awesome neighbours no longer have boutiques here, she said. Everybody has a different story as to why they're not here. People made decisions for various reasons. A lot of leases came up at the same time. As much as it's sad ... there will be new people comingwith new fresh ideas. And hopefully the cycle will just continue"

JessicaWilson-Franken, Goods

(Hallie Cotnam/CBC)

Jessica Wilson-Franken opened Goods and started selling Canadian-made gifts and household itemsin 2015, it seemed like a good move. Rent was affordable and the street was humming with activity.

Three years later, hers is one of the businesses with a "For Lease" sign in the window.

Still, Wilson-Frankendoesn't see it as part of a bigger downward trend, but as more of a coincidence: anumber of leases ended around the same time and store owners moved on to other ventures, including starting families.

"My reaction isn't as strong as some people's would be because I know that the area will constantly be turning over," she said. "It's always going to be a little bit lower in rent than the rest of the Market ... I'm sure thoseplaces will get filled."

Krista Evans andCaitiePaine, TheStalk Market

(Hallie Cotnam/CBC)

One of those new places is The Stalk Market, a flower and plant shop opening later this month.

The store's owners,Krista Evans and Caitie Paine, said the neighbourhood fits them perfectly, and that they're providing something the ByWardMarket needs: a flower shop that's not a market stall.

"I think it's filling a void," Evans said.

Paine said they've talked to other store owners who are happy The StalkMarket is moving in, and hopeful it will attract more shoppers to the street.

"Because this particular unit was vacant, people walked past it. Nothing caught their eye to draw them down the street."