'We're coming back': Sydney Call Centre to hire ServiCom employees

More than 600 workers in Sydney, N.S., are celebrating an early Christmas after abruptly losing their jobs nearly two weeks ago.

Marlowe Companies Inc. (MCI)confirmed Tuesday nightit hopesto have peopleworking by Jan. 2 at the formerServiComcentre, which will reopenas The Sydney Call Centre Inc.

U.S.-based Marlowe Companieswon an auction earlier this week to take over the call centre.

"Wahoo!" cheered Georgina Stewart, one of the ServiCom employees who was laid off Dec. 6 without warning."We're coming back."

Anthony Marlowe, CEO of MCI, said the company would do everythingpossibleto help employees, including providing employment offers with sign-on and retention bonusesto ServiComworkers.

There were tears, laughterand even some Christmas songs as the workers embraced the news.

"I'm 54 years old and I love my job," said Stewart. "We have a great family there."

George Sharpe, a fellow employee of the former ServiCom centre, said the change of fortune was "a Christmas miracle."

"It's great news.I'm elated and I want to thank Mr. Marlowe for coming into town, and taking over and doing what he's done for everybody."

On Wednesday morning,the joy rippled through the Salvation Army parking lotsas many workers lined up in their cars to receive turkeys and other groceriesdonatedby Sobeys.

"There was not much I could do financially, but this I could definitely come out and help," said Cathy Harris, who helped hand out the donations.

Harrisworked at ServiCom for 19 years and wanted to give her time in thanks for the support from the community.

"Plus I get to see all my co-workers because you know, I love them all, I miss them," said Harris.

"So it couldn't be a happier day at this point."

VP says all employees will be hired back

Todd Riley, ServiCom'sformer director of operations, said all the employees will be hired back.

"There might be a few transfers from one program to the next depending on the availability," said Riley, who will be vice-president of the new centre.

"But I anticipate to have everyone back that was on the payroll."

Riley saidthe auction for the call centre came down to three bidders.

It's significant that Marlowe won the bid at $1.5 million, said Riley.

"Having an offer like that, it was like a bidding war and they [the employees] should be proud that someone bid this much for their talent," said Riley.

The workers are also grateful for the outpouring of support from the community they've received during the last two weeks.

"Merry Christmas everybody," said Stewart. "We appreciate everything."