WestJet performs 'mini-miracle' for St. John's family in need - Action News
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WestJet performs 'mini-miracle' for St. John's family in need

WestJet got into the holiday spirit this week, by helping out a St. John's family in need as part of its national charity campaign.

Airline employees across Canada don blue Santa hats for annual charity

WestJet Christmas

9 years ago
Duration 1:44
A retired husband and wife on disability receive a Christmas miracle from WestJet

WestJet got into the holiday spirit this weekby helping out a St. John's family in need as part of itsnational charity campaign.

Every year on Dec. 9, the company performs what it calls "mini-miracles," with the goal of helping a minimum of12,000 organizations and families across Canada over a 24-hour period.

Joy Hickey had seen previous stories of families featured in the campaign,and wrote in to see if hers could be so lucky.

Joy Hickey never expected writing to WestJet would actually result in her family receiving donations as part of the national campaign. (CBC)

Hickey never expected WestJet employees would come to her home Wednesday witha Christmas poinsettia,presents and all the fixings for Christmas dinner.

"I can't believe it, I'm so happy and appreciative, I just never thought this could happen to us," she told CBC News after receiving the donations.

"Christmas has been a little bit stressful because we retired the past couple of years, and we went from our hometown to Grand Falls to [St. John's]and we just recently moved again last month."

WestJet employees unloading food and Christmas gifts to donate to Joy Hickey's family on Wednesday in St. John's. (CBC)

Withfinances tight, Hickey said shewrote WestJetalmostout of desperationnever thinking she would actually get a response.

"When you're on a set income, it's hard to get things for all the kids and grandchildren," she said.

"This year was even worse. It's really stressful and I was wondering what I wasgoing to do. I was wondering, 'Do I buy gifts and not have anything to eat for a couple of weeks, what do I do?'" she said.

WestJet employees worethe campaign's signature blue Santa hats while stocking up on supplies forHickeyand her family.

Lisa Gibbs, guest service ambassador with WesJet. (CBC)

Lisa Gibbs, guest service ambassador with the company, said recipients are often groups or charitable organizationsbutafter receiving Hickey'sletter, the airline wanted to make an exception.

"This particular family just fell on hard times this year," she said.

"They can't afford to have a nice Christmasfor their kids and grandkids, so their names just came across our laps and we just decided we would surprise them if we could."