'We are trying to survive': Floods wash away Montreal business owners' life's work

Michael Gad stands on St-Jean Boulevard floodwater lapping at his shoes and stares sadly at his life's work.

Gad opened Tekka Grill on the stripwith his wife just nine months ago. Today, it sits in water.

"I can't even talk, I can't even explain what I feel right now because I feel that it's all lost," Gad said.

"All [that] I have is lost, all my money is lost, all my building, all my investment."

They moved toMontreal from Egypt five years ago with their two young daughters. Their son was born in Canada.

• Complete coverage of the 2017 Quebec floods

Gad and his wife scrimped and saved until they had enough money to open the Mediterranean restaurant in Pierrefonds-Roxboro.

He says business was picking up, but traffic slowed once the water started rising back in April. Then, on May 3, Gad was forced to close the restaurant.

I can't even talkbecause I feel that it's all lost.- Michael Gad, flood victim

"There is no income at all,"Gad said. "Myself and my wife and my three kids we don't have any other income."

The stress is palpable. There are dark blotches on Gad's face, which he attributes to the constant worry about how he's going to pay his mortgage or feed his family.

"We are trying to survive. We are trying just to make our kids feel like nothing major happened and we're still surviving but, you know, we are [badly]affected."

Tekka Grillsits in one of the areas hit hardest by the floods the intersection of Saint-Jean and Pierrefondsboulevards. Even once the floodwaters recede, Gad says it will be months before he can reopen, if he reopens at all.

"We have to restart from the beginning, from scratch, and we don't have any funds," he said."I don't think it's going to be that easy to start over. It's too hard. I don't know.We don't have anyone to talk to."

• What is covered under the Quebec government's flooding compensation plan?

Gad says he's desperate and doesn't know where to turn. He has tried the unemployment office but isn't sure he is eligible.

Stress mounting

The stress, saysLaurie Pearce, is normal. She specializes in disaster management and traumatic stress at the Justice Institute of British Columbia.

"Stomach aches, headaches, anxious that pit in your stomach shaking, trembling or an increased heartbeat," she said.

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Pearce says trying to chase the proper channels for compensation can exacerbate stress levels, especially if people find they aren't covered by insurance.

"There's a deductible, and it depends from province to province and territory to territory exactly what will get covered," she said.

"But there are a lot of restrictions and exclusions, and people can find that whole process of dealing with bureaucracy in post-disaster flooding can be a considerable stressor as well."

• How to cope when your stress levels rise with the floodwaters

Quebec's current flood compensation program does include amounts forsome businesses. But Public Security Minister Martin Coiteuxsaid Saturday that the provincial government is looking at ways to increase the compensation available.

"I think we'll be able to make announcements very soon," he said.

Forced to layoff staff

Further east, along Gouin Boulevard, Dean Dragon knows that all too well.

He navigates around the parking lot of his mechanic shop. A half dozen cars, some belonging to customers, sit partially submerged in the bulging Riviredes Prairies.

Dragon wades carefully into his industrial garage as tires, oil cans and paint thinner float in the knee-deep, murky water. The odour of gasoline burns the eyes.

Dragon smiles easily and is trying to stay positive, but he says sleep hasn't been coming easily.

"I have to do a stop payment on my rent," he said."I've never done a stop payment cheque in my life. I've always pre-paid everything and it's something that I took a lot of pride in."

He knows it will be a long time before he'll be able to accept clients again.

"They say it's over a month before the water's going to go down. After that, get all the equipment inspected. I mean the lifts are underwater," he said. "We're going to have to find people who inspect it. I don't foresee anything before a couple of months."

Instead of fixing brakes and changing oil, Dragon has spent the past few days on the phone with insurance adjusters.

"I'm a mechanic who opened a garage, not a businessman who opened a garage and became a mechanic," he said. "All this logistics is overwhelming. I think my head got a little bit bigger over the past five days with all this paperwork."

There are dozens of businesses in the Pierrefonds area that have had to shut down because of the floods, meaning hundreds of people are, temporarily at least, out of work.

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Dragon has had to lay off one of his full-time mechanics. Despite mounting costs and no income, he says he's doing his best to look after the rest of his staff. And he's trying to stay positive.

"Hey, you've got to look at the bright side. It'sgoing to go down and we're going to press on," he said. "I feel like I have a responsibility for my employees and that's when I become a boss."

"I have people I have to take care of and it's my responsibility and it's hard."