Some Quebecers won't have their power back until this weekend, Hydro-Qubec says - Action News
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Montreal

Some Quebecers won't have their power back until this weekend, Hydro-Qubec says

Thousands of residents have been left in the dark for more than three days following a fierce spring storm that swept across large swaths of the province Saturday, downing several power lines.

Public utility working to restore electricity for 80,000 customers following spring storm

The storm that hit several regions of Quebec and Ontario on Saturday knocked the lights out for more than 554,000 Hydro-Qubec customers at its peak. As of Wednesday, more than 80,000 customers are still waiting for their power to be restored. (Justin Tang/La Presse canadienne)

Hydro-Qubecsays crews are stillworking on restoring power to more than 80,000 customers in the provinceand that it couldtake until this weekend to get everyone back on the grid.

Thousands of residents have been left in the dark since Saturday following a fierce spring storm that swept across large swaths of the province, downing trees and power lines.

The most affected region remains the Laurentians, where roughly 50,000 customers are still without electricity.As of Wednesday afternoon, some 18,000 customers in the Lanaudire were without power and more than 15,000 in the Outaouais.

At a news conference Wednesday in Morin-Heights, a small, hard-hit town in the Laurentians,Hydro-Qubec president and CEOSophie Brochu said crews are working "as quickly as possible" to restore power to all households.

"We will not leave until everyone has been reconnected," she told reporters.

WATCH| Hydro-Qubec president explains when power will be restored:

Crews are working 'as fast as we can,' says Hydro-Qubec president

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Sophie Brochu says more crews are expected to be deployed to remote regions to help restore power to affected households, with the goal of being "really far" into the process as of Saturday.

Brochusaid the public utility has about 700 crewsor 1,400 people working around the clock, including crews from private contractors, regions that haven't been affected by the outages and even some from New Brunswick.

Rgis Tellier, vice-president of operations and maintenance at Hydro-Qubec, said he hopesto have50,000 customers reconnected by the end of the day, "butwe cannot hope to reconnect all customers before Friday, perhaps even beyond."

Residents kept in the dark, says mayor

Morin-Heightswas battered by Saturday's storm. Trees were seen toppled over cars and on roofs, and power lines littered the streets.

Mayor Tim Watchornsaid as of Wednesday, 75 per cent of residents are still without power. And while the public utility is urging patience, hesaid people in the community are starting to feel frustrated.

"[Hydro-Qubec]can't give us a timeline as of now," he said. "People find it difficult not knowing."

Mayor Tim Watchorn says 75 per cent of Morin-Heights residents are still without power. (Marika Wheeler/CBC)

Because many residents rely on wells, even showering and using the washroom is impossible for some. With no internet, phones or stoves, many are left feeling cut off from the world.

"It's hard to not know what's happening and when you'regoing toget yourpower back,"Watchornsaid.

Chalet Bellevue, thelocal community centre, has been transformed into an emergency shelter since the weekend storm. A generator has been hooked up allowing people to charge their phones, cook, get water and take showers.

On Wednesday, Patricia Clarkwas at the community centre trying to download books to read on her iPad.She was grateful to finally plug back in sinceshe hasn't had power in her home since Saturday afternoon.

"It wasvery painful throwing out everything in the fridge and the freezer ...but Morin-Heights has been excellent though, they give you, you know, everything."

Downed trees, terrain causing delays

Hydro-Qubecsaysthe size of the affected area is a key reason for the delays in getting the light backs on.

The violent storm hit a portion of territory 300 kilometres longby 100 kilometres wide, according to Brochu, ranging from the Outaouais to Quebec City.

She saidhalf a million customers lost power within three to four hours andmore than 554,000 customers were without electricity at theheight of the event.

"It was crazy," she said. "Since theice storm, that's pretty much the biggest event we've seen."

Brochusaid the complex nature of the work to be done in some regionscould also pose risks and create complications, causingfurther delays.

Some 700 Hydro-Qubec crews, or 1,400 people, are working to restore power across the province.

Crews must remove power lines that have fallen to the ground under the weight of uprooted trees, replace hundreds of poles and navigate difficult terrain that sometimes prevents work trucks from getting to the affected areas, she said.

Brochu said repairs in remote areas only restore service to a small number of customers at a time, hence the plateau in the number of customers regaining power.

"We know you'rethere, we're going to work as hard and as fast as we can," she assured residents.

As of Wednesday afternoon, more than 470,000 customers had had their power restored.The power is back on for all households in theMauricie, Quebec City and Montreal regions.

With files from Chloe Ranaldi, CBC's Daybreak and Erika Morris