Montreal's festival season is back in full swing, but staff shortages could curb the fun - Action News
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Montreal

Montreal's festival season is back in full swing, but staff shortages could curb the fun

The Montreal International Jazz Festival, MURAL Fest and the Grand Prix are just some of next month's attractions, butthere are concerns from festival organizers and business owners that labour shortages could cut into the fun.

Montreal's downtown business association said city might become a victim if its own success

Montreal's Jazz Festival often sees crowds of more than 100,000 people gathered. Next month's edition will be the first full edition since 2019. (Radio-Canada)

For the first time since 2019,Montrealers are gearing up for a summer of festivals with very few COVID-19 restrictions in effect, but there are concerns from festival organizers and business owners that labour shortages could cut into the fun.

The Montreal International Jazz Festival, MURAL Fest, and the Grand Prixare just some of next month's attractions, butthe city's downtown business association said there are rumblingsthe city might become a victim ofits own success.

"We've all heard about the shortage of labour and it's a real threat for events in Montreal, for venues, really all businesses," said Glenn Castanheira, their executive director.

"The real risk is if we get too many people come back downtown and we're unable to host them adequately," he said.

"If we don't have enough people in hotels to keep those rooms tidy, to keep our restaurants open, to keep our festivals going, that might result in being a bad experience for those tourists."

Glenn Castanheira is the executive director of Montreal's downtown business association. He says shortstaffed, downtown businesses will be put to the test by the surge of customers during the city's festival season. (CBC News )

Paul Boileau is the owner of the L'ours Blanc souvenir shop just around the corner from the Quartier des spectacles at from Place desArts. He's expecting a big summer with the return of the Jazz Festivalbut says staffing has been a challenge.

His sales went down 95 per cent over the pandemic. He's expecting business to pick up, but now he's stuck with onlyhalf as many employees as he would ideally have.

"It's very, very, very, very complicated," he said, saying businesses in the tourist industry are in competition to offer higher wages to workers.

Paul Boileau is the owner of the L'ours Blanc souvenir shop just around the corner from the Quartier des spectacles. He's not worried about foot traffic this summer but says staffing has been a major challenge. (CBC News)

"I put ads on Kijiji, and Emploi-Qubec, and received only three CVs," he said.

Laurent Saulnier, vice-president of programming for the Montreal International Jazz Festival, said his team isfortunateto have staffing figured out, but he added thatmany other events are struggling.

"If you're doing a three- or four-day festival anywhere else in the province in Quebec, I think that it isdifficult to have the personnel that you need for your event," he said Tuesday, as the festival announced its full lineup.

It's the festival'sfirst full edition since the start of the pandemic.Over 350 artists will beperformingindoor and outdoor concerts over a period often days, from June 30 to July 9. Two-thirdsof the showswill be free of charge.

A new stage is also being inaugurated dedicated entirely to Montreal-based artists.It willfeature a handful of free shows, including two on July 1 with R&B artist Fernie and singer and rapper Emma Beko.

Laurent Saulnier is the vice-president of programming with the Jazz Festival. He says many in the event industry are struggling with lining up enough workers. (CBC News )

Saulnierhopes people will be eager to comeout to the festival, even if the pandemic isn't over yet.

"After two years we just don't know if everybody is feeling safe enough to come to a giant festival," he said.

Castanheirais worried that businesses thathave faced staffing challenges over the last few years will be overwhelmed with the sudden surge in demand. He says workers could be at risk of burning out.

"We can adapt extremely quickly and I'd say Montreal does it better than most, and we kept adapting, but we are quite tired, and the risk we do have here is you lose the people who simply haven't had the time to take a breath," he said.

With reporting from John Ngala