Watch out for over-the-phone scammers, says Manitoba Hydro - Action News
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Manitoba

Watch out for over-the-phone scammers, says Manitoba Hydro

Manitoba Hydro wants customers to be extra vigilant Friday after an apparent over the phone scam asking customers to make bill payments

Hydro warns customers to be vigilant after scam callers ask Manitobans to pay overdue bills

Hydro wants Manitobans to be careful with their personal account information after over-the-phone scammers have been calling customers asking them to pay overdo bills. (Darren Bernhardt/CBC)

Manitoba Hydro wants customers to be extra vigilant Friday after an apparent telephone scam sprang upasking customers to make bill payments

The scam goes like this: A caller begins by reminding the customer they are overdueon bill payments, or just that they need to pay their bill. Then, the calleroffers the customer different options to help them pay their bills.

The public utility said it provides no such reminder phone calls to customers who owe them money. They also never ask customers to pay over the phone or online.On someoccasions, officials said the hydro phone number has appeared in customers caller ID.

Hydro said that while customers accounts and privacy havent been compromised, customers should remain skeptical about any such calls from people claiming to be hydro employees.

Manitoba Hydro has asked customers to contact them or police if they receive any calls theysuspect may beconnected with the scam.