Are you outlet mall savvy? Experts offer tips on eve of Winnipeg's big mall opening - Action News
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Are you outlet mall savvy? Experts offer tips on eve of Winnipeg's big mall opening

A huge new outlet mall is set to open in Winnipeg next week, but low prices won't necessarily mean you're getting a bargain, say experts who offer tips on getting the best bang for your discounted buck.

A lot of inventory in outlet stores was designed for them never meant to be sold in flagship stores

Outlet Collection Winnipeg opens May 3 in Winnipeg. (Ivanho Cambridge/YouTube)

A huge new outlet mall is set to open in Winnipeg next week, but there's sometimes a catch to those low prices.

They don't necessarily mean you're getting a bargain, consumer experts say.

Though you might think you're outsmarting people who payfull ticket for their Banana Republic blazers or Calvin Klein jeans atthe big malls, the versions you bought at a cut price might not be the same after all.

A lot of the inventory in outlet stores was designed specifically for them it was never an item intended for the full-price store, says Mark Ellwood, author of the book Bargain Fever: How to Shop in a Discounted World. (CBC)

Sometimesan item is cheap because it is, well cheap, saysMarkEllwood, a New York City-based consumer journalist.

A lotof the inventory in those stores was designed as outlet-only it was never an item that was in the full-price store, he said.

"This doesn't mean it's not a cute skirt or a great $20 shirt, but it was never a $100 shirt."

Outlet Collection Winnipeg, which opens May 3 across from Ikea at Kenaston Boulevard and Sterling Lyon Parkway, will house up to 100 retailers in a400,000-square-foot centre.

Among the retailers will be 30 newcomers to this market, includingSaksFifth Avenue Off 5th, Calvin Klein Outletand Designer Shoe Warehouse.

This doesn't mean it's not a cute skirt or a great $20 shirt, but it was never a $100 shirt.- Mark Ellwood

Outlet malls have become big business because people love to score a bargain, so why wouldn't stores want them to believe they're getting one,saidEllwood, author of the bookBargain Fever: How to Shop in a Discounted World.

There are now moreNordstromRack storesthe off-price retail division of the major department store than there areNordstromsin the United States, he said.

"Unless they're terrible at buying products atNordstrom, that tells you there's stuff in there that they had to buyspecially for the Rack."

Outlet malls can be a great place to find bargains, but you have to know how to spot the good stuff, says Jody Rohlena, a New York City-area journalist who has worked at Consumer Reports and ShopSmart magazines. (jodyrohlena.com)

That said, there are still many deals around, such as end-of-season clothing that was in the full-price stores, said JodyRohlena,a New York City-area journalist who has worked at Consumer Reports and ShopSmart magazines.

"Outlet malls can be a great place to find bargains, but you have to know how to spot the good stuff," she said.

"Often that may mean first-quality items from last season or odd sizes that didn't sell in flagship stores. Head to the back of the outlet store first; this is where you'll typically find marked-down items from flagship stores."

As well, some items expressly made for outlet stores aren't always a lot lower in quality. Some are definitely cut-ratebut with others, you'd need a keen eye to recognize they're not flagship store originals, Rohlenasaid.

Outlet items are often produced in the same place and using the same fabrics as the full line, but there will be some detailing missing.

"When I worked at ShopSmart magazine, we evaluated outlet items with a textiles expert. Some outlet-exclusive apparel was worth the money, but look for telltale details," said Rohlena.

Make sure hemlines are even, there are no loose threadsand finishing details are there, such as a lining in a skirt orthe reinforcement behind a row of buttons, she said. Those sorts of things will set the cheap items apartfrom the quality ones.

Another way to tell the outlet items from the full-line ones is to examine the label, Ellwood said.

"The reason they change the label is to prevent people from returning outlet mall merchandise for refunds at full-price stores."

So with that, here are some thingsto keep in mind when navigating the outlet jungle:

  • Ignore the 'retail price'

Ellwoodsuggestscovering that up with your finger and gaugingthe item on its actual price.

Those other tags "retail value" or "compare at" try to make the deal look juicier. Those phrases are legal workarounds to avoid admitting the goods were never made for regular stores.

"Don't look at the $50. Ask yourself, 'Is it worth that $9.99?' And ifyou think it is,then just buy it."

Forget about how much you think you're saving.

  • Make the sales associate an ally

"Whenever you're shopping for discounts, your best advocate, your best ally, is the sales associate,"Ellwood said. "If you go in and say, 'Hey, I'm going to shop here quite a lot, can you give me some advice?' it's in their best interest to keep you as a happy, long-term customer."

Good sales associates will know that and point you in the right direction for deals, he said.

"You would be surprised how helpful and how chatty they are."

  • Avoid anything marked 'outlet exclusive'

This is a sneaky way of saying "never sold at full price," Ellwood said.

"It's never a good deal to buy an item that was specially made for the outlet. After all, this was just designed to be cheap rather than a great value markdown.

"So how do you guesstimate whether an outlet store's merchandise is specially made for the outlet or a real markdown? Rule of thumb: Google and find out how many outlet stores the brand operates in total 12 or fewer, and you're pretty sure to be snapping up marked-down merch; 12 or more, and the economies of scale mean the stock is likely dominated with special cheap outlet-exclusives."

  • Check for extra savings

Before you go to an outlet, first check the website for any coupons, Rohlena said.

"And when you get there, make your first stop the guest services desk, where you may be able to score additional coupons for discounts or even free stuff."

  • Back first

Goto the back of the store first. That's where you'll typically find marked-down items from flagship stores, Rohlena said.

  • Be certain

Before you buy, make sure items aren't marked final sale, unless you're absolutely sure you won't change your mind, Rohlena said.