Manitoba patients can now have virtual doctor's appointments amidst COVID-19 concerns

Patients in Manitoba can now attendtheirdoctor's appointments over the phone or by video chat, a move meant todecrease face-to-face interactions due to COVID-19 concerns.

"In an ideal world it's always preferable to have face to face contact," said Dr. Fourie Smith, president of Doctors Manitoba."But we currently face a unique set of circumstances."

It might take a few days for each individual family clinic to set itself up for virtual appointments, according to Dr. Smith, who is also afamily physician in Winnipeg.

In the next couple of days, patients will likely be contacted by their family physician's office and offered the option to choose a virtual consultationif they want, he said Monday.

Dr. Smith addedvirtual doctors appointment are just an option, and they might not work for all patients. In-person appointments in Manitoba are still continuing.

"Certain medical conditions absolutely will necessitate ahands on examination by a physician, and those things will not change," he said.

There will be no relaxing of standards around writing prescriptions, he said, although there are some medications already that can be filled without an in-persondoctor's visit.

"Thatcertain standard of care will be able to be provided through the telephone or through videoconferencing," he said.

How virtual appointments will actually work is dependent on the clinic specifically, he said. Patients should call ahead to see if their appointment can be done virtually.

Province, doctors agree on billing for virtual appointments

The concept of virtual care isn't new, and is already in usein other provinces. It's something that Doctors Manitoba has been pushing for a while, Dr. Smith said.

Doctors Manitoba and Manitoba Health announced Monday they had reached an agreement so physicians could bill the province when they providevirtual care, including telephone consultations and video conferencing.

"What has only happened now, I think, is the matter has been brought forward much sooner than anybody had anticipated, and it's certainly something we hope to continue to provide in the future," he said.

The hope for Doctors Manitoba, which represents more than 3,000 physicians in the province,is to make virtual appointmentsavailable as broadly as possible, from community family doctors to the hospital.