UFO sightings and burger requests: 911 operators say they field thousands of 'unnecessary' calls

Alberta 911 operators say they field hundreds of thousands of unnecessary calls each year that vary from UFO sightings toone person who requested police bring them a hamburger.

And while it may sound amusing,Tracy Duval, the acting operations manager in one of the province's two operational communication centres, says it takes up precious time.

As a part of the National Telecommunication Safety Week, Duval is highlighting some of the stranger calls taking uptime forAlberta 911 operators this year.

"We do actually have to make sure there isn't an actual emergency happening, so that takes timeto make sure they don't actually need us," she said.

Last year alone, Alberta 911 operators handled approximately 900,000 calls in the two centres and of thoseonly about 400,000 resulted in a police file.

In one instance, which Duvallabelledthe "burger call," aperson called 911 to say they werejust hungry and wanted a burger.

And when unnecessary callers aren't treating police like a drive-thru operator, Duvalsaidthey're calling to alert them to alien sightings.

"SpaceX[satellites] havebecome a bit of an issue for us because it is an unusual pattern in the sky as they go over, so we are getting a lot of calls about that," she said.

"While we know what it is, they are unidentified for the people calling them in."

The operations manager saidshe just wants to remind callers to only use their number for emergency services; otherwiseyou can call the police's non-emergency number at403-266-1234.

"Please don't call us if you're hungry, but we're there for any of your other police and sort of emergency needs for you."