Sailings cancelled for a 2nd day on new Vancouver-Nanaimo ferry service - Action News
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British Columbia

Sailings cancelled for a 2nd day on new Vancouver-Nanaimo ferry service

A new foot-passenger ferry service between downtown Vancouver and Nanaimo is struggling to launch with a second day of cancelled sailings.

Hullo also says it will operate reduced schedule until end of August

A ferry sits in the open ocean. It is green and white and a small orange zodiak is buzzing behind it with two men in lifejackets.
A Hullo ferry pictured in the Burrard Inlet on Aug. 10. The passenger-only service has cancelled its first two days of sailings, citing high winds and a power outage in Nanaimo. (Ben Nelms/CBC)

A new foot-passenger ferry service between downtown Vancouver and Nanaimo, B.C., is struggling to launch, after announcing a second day of cancelled sailings.

The Vancouver Island Ferry Company, which operates the Hullo ferries,had planned its inaugural sailings Mondaybut cancelled the trips, citing high winds and power issues at its berth in Nanaimo.

Later that day it announced Tuesday's sailings would be cancelled for the same reasons.

"While we recognize the anticipation and excitement surrounding our early sailings, our commitment to ensuring an impeccably safe voyage for our passengers is unwavering," said the company in a statement on its website

"As Hullo sets its course in these initial months, we are adopting a deliberately conservative stance, with the safety and well-being of our passengers steering our decisions."

WATCH | Safety is paramount, Hullo co-founder says:

Mother nature thwarts inaugural sailing for new B.C. ferry company

1 year ago
Duration 1:25
Co-founder Rupesh Amin explains why Hullo Ferries passengers were stuck on the first day of service.

Revised schedule Wednesday

The company said itplans to sail on Wednesday but with a revised schedule until the end of the month. It will offer two daily departures from eachcity as opposed to four.

Hullo plans to sail from Nanaimo at 10 a.m. PT and 4:30 p.m. PT on Wednesday and from Vancouver at noon PT and 6:30 p.m. PT. It said the revised schedule would be in place until Aug. 30.

On Monday, Environment Canada hadissued an alert concerning high winds for Vancouver Island. It said winds could gustup to 55 km/h on the Strait of Georgia off Nanaimo and continue into Tuesday.

On Tuesdaythe alert wasno longer in place, but the forecast for Nanaimo said winds could still gust up to 60 km/hnear the strait.

Hullo was set up as an alternative crossing option to B.C. Ferries or float plane, with a fleet oftwo high-speed catamaran vesselseach able to carry 354 passengers.The trip between Nanaimo and Vancouver isestimated to take 70 minutes.

Several private operators have previously attempted but ultimately failed to keep a passenger-only ferry servicebetween Nanaimo and Vancouver afloat.

Key issues have been debris on the sailing route and low passenger uptake. The B.C. Ferries route goes from Horseshoe Bay in West Vancouver to Departure Bay in central Nanaimo.

'Very upsetting'

Mayor of Nanaimo Leonard Krogsaid there is a desire in hismunicipality for additional transportation options to the mainland, soits delay is frustrating.

"The anticipated arrival and implementation of the ferry system, the fast ferry, has been such an important event for Nanaimo and so to see this start like this, it's very upsetting," he said.

Hullo said it plans to deliver on its promised service.

"Our long-term vision is not only to be a transportation provider but a pillar of reliability and trust in the community," said its statement.

All passengers withbookings on cancelled sailings will be offered refunds.

With files from Claire Palmer, Akshay Kulkarni and Jessica Cheung