Here's some of the financial help available in B.C. during the COVID-19 crisis

Many British Columbians are facing a steep loss of income, bills they can't pay and uncertainty about their eventual returnto work to begin financial recovery as the COVID-19 crisis paralyzes the economy.

In response, both the provincial and federal governments have introduced billions in financial help for residents struggling to make ends meet during the pandemic including tax breaks, bill deferrals, wage subsidies and breaks on loan payments.

The B.C. government has announced a $5-billion economic action plan to help families and businesses. Premier John Horgan said $2.8 billion is meant to immediately help people pay the bills and fund the services the public needs to get through the crisis, while the other $2.2 billion is allocated as relief for businesses and, eventually, their recovery after the pandemic.

The provincial aid works in concert with $82 billion in federal aid coming from Ottawa.

• Read the full details of B.C.'splan

Here are some emergency resources and funding available to help. The list will be updated as more funds and programs become available.

This story includes measures to help with:

• Income and disability assistance.
• Rent.
• Mortgages.
• Monthly bills.
• Employment Insurance (EI).
• Taxes and tax credits.
• Children and families.
• Student loans.
• Wages and businesses.
• Travel and repatriation.

Canada Emergency Response Benefit (CERB)

TheCanada Emergency Response Benefit isavailable to wage earners, contract workers and self-employed people in Canada who don't qualify for employment insurance (EI). It is also available to those who are still working, but are now earning less than $1,000 per month.

The application process for the CERBopenedin early April, with individualincome support payments amounting to about $2,000 a month. The benefits will be available for four months, for a maximum total of $8,000.

• Find out more about the CERB here

B.C. Emergency Benefit for Workers (BCEBW)

Applications for the BCEBWopen May 1. The benefit is a one-time, tax free payment of $1,000 to those "whose work has been affected by COVID-19."

A statement from the province said "most people" who are eligible for the CERB will be eligible for the B.C. grant as well. Applicants must also have filed, or have agreed to file, a 2019 B.C. tax return and cannot bereceiving provincial income assistance or disability assistance.

• Find out more about the benefit and eligibility here

Temporary layoff provisions

The B.C. government has extendedtemporary layoff timesto a maximum of 24 weeks, expiring Aug. 30.

Until recently, any layoffs longer than 13 weeks in any 20-week period wereconsidered to be permanent and the employer would have to provide a notice of termination and pay any required severance.

On May 4, the government extended this period to 16 weeksif the employer and employee could come to an agreement. On June 25, the province extended it further.

According to the Ministry of Labour, the extension will give employers and workers additional flexibilitywith the expectation that businesses honour their obligations to workers and reach agreement with their employees, in the event a further extension is required.

On July 20, the province announced a newonline application for employers and workers who need a temporary layoff extension that is designed to simplify the process byeliminating the need for hard-copy documents and signatures.

An application deadline of Aug. 25has been set to ensure that all applications will be processed by Aug. 30.

Employers are asked to get more than 50 per cent support from their workers before applying. Workers can document their support using a new online response tool. Once support is documented, employers complete an online form and submit the document in a new portaldirectly to the Employment Standards Branch.

Government recommends that employers submit their variance applications early to avoid the potential of permanent staff layoffs and compensation for length-of-service to eligible workers, upon the expiry of the COVID-19 emergency layoff period on Aug. 30.

Aid for post-secondary students

The federal government'sCanada EmergencyStudentBenefitwill pay $1,250 monthly to Canadian and permanent resident post-secondary students and graduates to make up for lost work and cut hours. This benefit is to be available from May to August 2020

The amount can increase to $1,750 for students with disabilities or who care for others.

Students who volunteer on COVID-19 response efforts will be rewarded through bursaries of up to $5,000 towardtheir educationin the fall.

To help students continue their studies when the pandemic restrictions are lifted, the federal government is doubling the CanadaStudentGrants for all eligible full-time students to up to $6,000 and up to $3,600 for part-time students in 2020-21.

• Find out more about the student aid here

Frontline health and social service workers

As part of a cost-shared program with the federal government, temporary pandemic pay will support people working on the front lines in B.C.'s health-care system, social services and corrections.

More than 250,000 eligible frontline workers will receive temporarypandemic pay, a lump-sum payment of about $4 per hour for a 16-week period, starting on March 15, 2020. Eligible workers will receive the payment directly through their employer and do not need to apply.

Temporary pandemic pay is part of the province's $5-billion COVID-19 Action Plan.

$300 more to income and disability assistance

An additionalmonthly benefit of $300 will be added to cheques issued tolow-income seniors and those on disability and income assistanceas part of the provincial government's $5-billion COVID-19 financial aid plan.

Roughly 250,000 British Columbians startedreceiving the new money on April 22 for an expected period of three months. On July 6,the province announced the temporary payments will be extended an additional two months.

There is no action required by recipients to receive the additional payments, which will beautomatically applied to cheques distributed July 22 and Aug. 26, 2020.

On April 2,the province announced a three-month exemption of all federal employment insurance benefits, including the Canada Emergency Response Benefit, for people already receiving income or disability assistance at that time.

It means people receiving income assistance and disability assistance in B.C. will be able to apply for theemergency federal support program, without having thatmoney taken off their assistance cheques.

This exemption, which now includes the Canada Emergency Student Benefit (effective May 1, 2020), has been extended for the duration of these federal emergency support programs so that eligible people will continue to fully benefit.

Household rent

Renters who have experienced loss of income can now apply for anew temporary rental supplement for the months of April, Mayand June.

Households with no dependents are eligible for a rent rebate of $300 per month while households with dependents can claim $500 per month. For units with roommates, each tenant will be able to apply for the supplement.

The rental supplement is available on a per-household basis to those who meet all of the following criteria:

• Receiving or eligible for Employment Insurance, the Canada Emergency Response Benefit or experiencing a 25 per centreduction in monthly employment income as a result of COVID-19.
• A 2019 household income of less than $74,150 for households with no dependents and $113,040 for households with dependents.
• Paying more than 30 per centof their current gross monthly income toward rent.
• Not receiving any other rent subsidy from any level of government, including subsidized housing or rent supplements, such as Shelter Aid for Elderly Renters (SAFER) or the Rental Assistance Program (RAP).

Renters who have already paid their April rent are still able to receive the rental supplement for this month. The supplement will be depositeddirectly to landlords on behalf of renters within seven days of applications beingcompleted and processed.

For renters in some parts of the province, it is alsopossible to get emergency help for rent payments and one-time interest-free loans through rent bank programs.

Numerous advocacy groups have calledfor federal and provincial governments to immediately pause all rent payments, in addition to mortgage payments.

Commercial rent

TheCanada emergency commercial rent assistance(CECRA) program aims to reduce the rent owed by small business tenants by 75 per cent for April, May and June.

Applications arestaggereddepending on the province where the property owner is located and how many tenants the landlord has; applicationsstarted at the end of May for property ownersin B.C.with 10 tenants or fewer.

The rent relief plan, funded jointly with the provinces,provides non-repayable loans to commercial property owners to cover 50 per cent of the monthly cost.

The loans will be forgiven if the property owner agrees to cut the rent by at least 75 per cent for those months and promises not to evict the tenant. The small business tenant mustcoverthe remaining portion of the rent, which would be up to25 per cent.

To qualify, small business tenants must pay less than $50,000 a month in rent. They also must have experienceda revenue decline of at least70 per cent from pre-COVID-19 levels, or they must have beenforced to close down because of pandemic restrictions. Non-profit and charitable organizations are also eligible.

Mortgages

Canada's six largest banks RBC, TD, BMO, Scotiabank, CIBC and National Bank have agreed to allow mortgage payment deferrals for up to six months for those affected by the economic consequences of COVID-19, effective immediately. They will also provide relief for other credit products.Vancity, a credit union in Vancouver,is also deferring payments of mortgages and other loans for six months on a case-by-case basis.

• Get the latest news on COVID-19 in B.C. with our daily roundup

The Canada Mortgage and Housing Corporation is alsoincreasingflexibility forlenders to defer mortgage payments on homeowner government-insured mortgage loans.

Monthly bills

BCHydro

BC Hydro has introduced a COVID-19 customer assistance program to defer bill payments or arrange for flexible payment plans with no penalty. The Crown corporation has also implementeda universal one per cent reduction in rates for all customers.

As well, residential customers who have lost jobs or had wages reduced as a result of COVID-19 will receive acredit worth three times their average monthly billwhich will not have to be paid back.Customers have until June 30 to apply.

Small businesses forced to close as a result of COVID-19 will have their April to June 2020 bills forgiven and can apply beginning April 14.

BC Hydro willgive the option of a three-month deferment to large businesses.

Major industry partners, including pulp mills andmines, will be able to defer 50 per cent of their bill for three months.

Those facing temporary financial hardship and possible disconnection of their service due to job loss, illness, or loss of a family member may also be eligible for BC Hydro's Customer Crisis Fund, which provides access to grants of up to $600 to pay their bills.

Call BC Hydro's customer team at 1-800-224-9376to discuss bill payment options.

ICBC

ICBC currently allows one monthly deferral request per policy term. You can change the date of an upcoming monthly payment online.

FortisBC

The energy provider has implemented a new COVID-19 Customer Recovery Fund, which will allow residential customers to defer their bill payments from April 1 to June 30. Repayment schedules can be set up to allow bills to be paid over a full year after June 30.

Small businesses that remain open during the crisis will also be eligible for bill deferral. Businesses that have been forced to close can receivebill credits for any charges to their account during the time they're not able to operate.

City of Port Coquitlam utility bills

The City of Port Coquitlam is waiving the March 31 penalty and extending the deadline for payment of 2020 utility bills which includes water, sewer and solid waste. The next due date is May 31, but the city will consider extending it further closer to the time.

Monthly memberships and subscriptions

Many gyms and other monthly services are offering membership freezes or refunds if the facility is closed. Call the individual business to confirm and set up.

Employment Insurance (EI)

Finance Minister Carole James has announced a$1,000 Emergency Benefit for Workers, which will be a one-time paymentavailable to people who have been laid off, those who are sick or quarantinedand those who've had to stay home to care for their children or sick family members.

• Find more details on the benefit here.

The federal government waived the one-week waiting period for employment insurance for workers in imposed quarantine or who have been directed to self-isolate. The previous requirement of a medical certificate to access EI sickness benefits is also waived.

• Apply for EI sickness benefits through the government website.

A new emergency care benefit of up to $900 every two weeks, for up to 15 weeks, will provide income support to workers, including the self-employed, who have to stay home and don't qualify for paid sick leave or employment insurance.

• How to apply for EI and COVID-19 emergency benefits

Taxes and tax credits

The tax filing deadline is extended to June 1.

Taxpayers can defer tax payments until after Aug. 31, if they're due after March 18 and before September. No interest or penalties will accumulate on these amounts during this period.

Low-income individuals and families will have a special top-up payment under the Goods and Services Tax (GST) credit.

The B.C. government has also announced an increase in theB.C. Climate Action Tax Credit for July 2020.

For businesses in B.C. with a payroll over $500,000,employer health tax payments can be deferred until the end of September. (Businesses with smaller payrolls are already exempt from paying the tax.)

The province is extending tax filing and payment deadlines for a number of businesses' taxes until Sept. 30, including:

• PST.
• Municipal and regional district tax.
• Tobacco tax.
• Motor fuel tax.
• Carbon tax.

Commercial property tax

The province is cutting most commercial property tax bills.

That is being done by reducingthe school property tax rate for commercial properties to achieve an average 25 per cent reduction in the total property tax bill most businesses will pay.

This is on top of a previously announced 50 per cent reduction to the provincial school property tax rate.

The government has also postponed the date that late payment penalties apply for most commercial properties to Oct. 1, 2020, to give businesses and landlords more time to pay their reduced property tax, without penalty.

Children and parents

The federal government is temporarily boosting Canada Child Benefit payments.

Children and youth with special needs

The B.C. Ministry of Children and Family Development has established anemergency relief support fund for children with special needs and their families.

Families who were deemed eligible to receive MCFD Children and Youth with Special Needs (CYSN) Family Support Services prior to June 15, 2020, can request the Emergency Relief Support Funding.

These familiesmay request adirect payment of $225 per month, for up to three months, ending on Sept. 30.

The money can be usedfor counselling services, caregiver relief support, homemaking services, grocery shopping and meal preparation assistance and other services that support the family.

Parents with children in care on a special needs agreement will not have to make monthlypayments.Supported child development programs andAboriginal supported child development programs will be staffed during school hours to help with the lack of school-based services.

Eligibility and access to At Home Program medical benefits will be relaxed and families receiving benefits will not be reassessed during the health crisis.

Parents of children with autism can now spend 35 per cent of their funding, up from 20 per cent,on items to help kids learn at home and families may direct their child's autism fundingtowardaccessing family counselling and therapy services.

Student loans

A six-month, interest-free reprieve on Canada Student Loan payments will be available. The B.C. government also announced asix-month freeze on student loan payments, starting in March.

B.C.Civil Resolution Tribunal

The British Columbia Civil Resolution Tribunal (CRT) remains open and to help people resolve disputes during the COVID-19 pandemicis extending statutory deadlines and waiving fees for those struggling financially.

The CRT has authority to resolve disputes involving strata property,societies and co-operative associations; small claims under $5,000, and motor vehicle personal injury cases under $50,000.

Anyone who needs the CRT to consider waiving, suspending or extending a mandatory time period is encouraged to contact the tribunal immediately,by email or phone, with their dispute number and the reason for the request.

Wage subsidies, breaks for businesses

Eligible small businesses can get a 10 per cent wage subsidy from the province of B.C. for the next 90 days, up to a maximum of $1,375 per employee and $25,000 per employer, to help keep peopleon the payroll. This also includes not-for-profit organisations and charities.

The federal government is also offering a subsidy on wages for large businesses, smallbusinesses, non-profits and charities whichcan demonstrate that their revenues have dropped by at least 30 per cent in wake of the outbreak. Those businesses will all be eligible for a 75 per cent subsidy, no matter how manyworkers they employ.

For workers, the subsidy will be75 per cent oftheirsalary on the first $58,700 theyearnor up to $847 per weekbackdated toMarch 15.

All businesses can defer the payment of any income tax amounts that are owed between March 18 and August 31.No interest or penalties will accumulate on these amounts during this period.

The new Business Credit Availability Program increases the credit that's available to small, medium, and large Canadian businesses.

The credit available to farmers and the agri-food sector is being augmented through Farm Credit Canada.

The six largest financial institutions in Canada have also promised to work with small business banking customers on a case-by-case basis to provide flexible solutions, mortgage deferrals for six months andrelief on other credit products.

The federal government will establish a $10-billion credit facility to lend money to businesses under stressas a result of the pandemic.

A customized financial advice service has also been created to help small businesses recover from the pandemic.The free hotline is meant to help vulnerable businesses with pressing financial needs navigate tax regulations andgovernment supports to plana path to recovery.

Set up by the federal government inpartnership with the Canadian Chamber of Commerce, the business resilience service hotline (1-866-989-1080) isserviced by 125 business advisers and chartered accountants seven days a week, 5 a.m.-5 p.m. PT.

City of White Rock business relief

The City of White Rock hasextended its 10 per cent discount onbusiness licence renewalsfor thoseaffected by COVID-19 public health orders.

It will alsoreturn sidewalk licence fees that were paid for the months when patio dining areas were unusable.

Local government help

The B.C. government has put inmeasures to help municipalities that are strapped for cash and experiencing revenue shortfalls.

Local governments will now be allowed to borrowinterest-freefrom their existing capital reserves to help pay for operating expensesand will provide greater flexibility so thosegovernments can carry debt for an additional year.

Theprovince isalso delaying school tax remittances until the end of the year, sayingthis will provide significant relief to local governments facing cash flow issues.

Travel and repatriation

The federal government is establishing an emergency loan program of $5,000 from Global Affairs Canada to help Canadians who need immediate financial assistance come back home or help meet their needs while they are away if they cannot come home straight away. Canadians abroad who need help on an urgent basis can call or emailsos@international.gc.ca.