B.C. residents displaced by 2021 fires, floods asked for input on provincial support programs

British Columbia'sombudspersonis investigating how provincial government programs supported residents forced from their homes and communities during wildfires and floods last year.

A statement from the office of OmbudspersonJay Chalkesaid two programs are being examined to determine if they were administered fairly to those displaced for long periods.

Chalke said the probe will focus on the Emergency Support Services and Disaster Financial Assistance programs to identify any gaps in services when extreme weather events occur.

A questionnaire has been posted on theombudsperson's website asking about awareness and timeliness of supports and services linked to the two programs under review.

The statement said responses to the questionnaire will be anonymous, although respondents will have the option of leaving contact information if they want to speak to someone about their experiences.

The questionnaire will be open to the public until Dec. 31.

The review is being launched because Chalke said wildfires, including the one in June 2021 that destroyed the village of Lytton, and torrential floods in November that swept away homes, devastated farmland and tore up huge chunks of southern B.C. highways, had "profound'' effects on "both individual well-being and community cohesion.''

"Our investigation will seek to determine how the two government programs addressed any disproportionate impacts experienced by particular communities, including Indigenous communities,'' Chalke said in the statement.

Details from the questionnaire could help theombudsperson's office determine if it should recommend improvements so those programs can better serve displaced residents in future.