Ukrainian Canadian businesses pivot to provide aid to a country devastated by war - Action News
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Ukrainian Canadian businesses pivot to provide aid to a country devastated by war

Eager to save Ukraine, several Ukrainian-Canadian businesses have pivoted their operations to fund or deliver humanitarian aid, putting profits aside in the process.

Companies tied to Ukraine shifting to humanitarian aid, putting profit aside

Iryna Kisil of the shipping company Meest Global stands in a Toronto warehouse packed with donations from Canadians. Since the Russian invasion began last month, Meest has pivoted to helping delivery aid to Ukraine. (Carlos Osorio/CBC)

Canadians have responded witha range ofassistance for Ukraine asmore than three million people have fled the countryduring the Russian invasion that's now inits fourth week.

There are community donation drives, fundraiserslikeperogies for peace, non-profit organizations supplying immediate needs in Ukraine, people buying gear for the Ukrainian armyand even Canadians enlisting to fight on the front lines.

Also eager to help, several Ukrainian-Canadian businesses have pivoted their operations to fund or deliver humanitarian aid. Three businesses with ties to Toronto and Central Ukraine told CBC News they're putting profits aside to do so.

"We're trying to do literally everything that we're able to do to help get aid into Ukraine," said Iryna Kisil, chief experience officer of Meest Group, a shipping company based in Toronto and Lviv, where shelling recentlyintensified.

  • What questions do youhaveabout Russia's invasion of Ukraine? Send an email toask@cbc.ca

In the first days of the war, which began Feb. 24, Meestswitchedfrom moving international packages for profit to delivering humanitarian aid at cost.

There's an urgent need for help from all sectors.

According to the International Red Cross, conditions in Ukraine have become "nothing short of a nightmare."

From shipping company to crisis courier

So far, Meest has flown 50,000 kilogramsof clothing, food, medical suppliesand military gear from Canada, and 280 000 kilogramsof aid from the U.S. to Ukraine.

As well, 30 containersare on the way by sea.

Meest provides free shipping for medical aidand deep discounts on the rest through donations from the BCU Foundation, a charity created by Canada's largest Ukrainian-Canadian credit union.

A worker at the Meest warehouse in Lviv, Ukraine, checks a load of humanitarian aid. In the first days of war, the company switched from shipping packages for profit to delivering the humanitarian aid at cost. (Stephanie Jenzer/CBC )

Founded in 1989 in Toronto by Kisil's father, Rostyslav, the companywas created to connect the Ukrainian diaspora in North America to the homeland.

Its name comes from the Ukrainian word for bridge.

Meest has grown to serve over 40 countries, but 75 per cent of its business was still delivering packages and online purchases to Ukrainian customers.

After the attack, itchanged gears to become the country's crisis courier.

"It is our responsibility that we feel to help Ukraine,"RostyslavKisil told CBC News through a translator over a video call from Lviv.

The new business plan is to break even and keep the doors open.

Some employees missing, others workfree

The warehouse of Meest'sUkrainian headquarters is stacked with supplies after they landedin Poland.

Up to 350 drivers are on the road daily, taking aid anywhere it's safe to deliver.

Before the war, Meest had 2,500 employees in Ukraine.It's been unable to locate420 of its workers in Russian-occupied areas, like the ravagedcity of Mariupol.

The company is moving staff to safe areas and out of the country.

Ukrainian Canadian company pivots to humanitarian aid amid war

3 years ago
Duration 1:12
Rostyslav Kisil of Meest Global describes how his Canadian company is delivering aid in Ukraine, despite being unable to locate 420 of his own workers in combat areas in the country.

Many of those staying are workingfree.

With company revenue way down, employees closest to the front lines are paid first.

Looking ahead for the business, Rostyslav Kisil said, "Two months for sure we can survive."

Online notices from DHL, FedExand UPS show the giants have suspended operations in Ukraine.

Iryna Kisil hopesto convince one of them to ship aid into border countries, and thenMeest would carry it to Ukraine.

"It would be such an amazing story in partnership, where the big guy helped the little guy make a difference."

Meest is also trying to contact big retailers like Canadian Tire, Costco, Loblaws andWalmart to donate supplies and shipping costs.

Hotel houses people fleeing Eastern Ukraine

Another Toronto connection with Lviv can be found at the Hotel Wien.

The boutique hotel and cafin the heart of the cityhave been in the Mandyuk family for three decades.

Daughter Olha Mandyuklives in Toronto, but worked at the hoteluntil she finished university.

"We can't even imagine our life without it."

Hotel Wien in Lviv during summer 2021. It's been housing refugees fleeing Eastern Ukraine since the start of the war. Owner Oleh Mandyuk has a Canadian passport and could leave, but believes it's his duty to stay and help. (Submitted by Olha Mandyuk)

She saidthe hotel has pivoted to housing peoplefleeing Eastern Ukraine in its 23 rooms. Some are even sleeping in hallwaysandare also at the family house.

Mandyuk saidher father,Oleh Mandyuk, cut room rates by more than 50 per cent, charging only what is needed to cover utilities and pay the staff.

The restaurant has shifted to a simple break-even menu of comfort foods.

The family isn't talking about how long the business can last this way.

Mandyuk's father is 63, has a Canadian passport and could leave, but believes it's his duty to stay and help.

"He said that he will stay until the end, no matter what," she said.

Saving Ukraine is a full family effort.

Mandyuk's job at the Canada-Ukraine Chamber of Commerce is focusedon helping companies in Ukraine survive and collecting Canadian jobopportunities for people from the country.

One of her brothers lives in Poland, where he's helping refugees. The other joined Ukraine's army this month.

Olha Mandyuk, on the left holding her daughter, Olha's parents Ivanna and Oleh, centre, and brothers Danylo and Kostyk, back right, have been working hard to help Ukraine. This 2018 photo of the family was taken in their hotel in Lviv. (Submitted by Olha Mandyuk)

Mandyuk's mother,Ivanna, would be working at the hotel if she hadn't come to Canada in February to help her granddaughter Melaniya recover from cancer surgery.

Through translation by her daughter, Ivanna said war is frightening. She knows it's not safe to return, and along with worry, there's anger.

"I always try to live by Christian values and commandments, but at this point I would take a gun and shoot."

Vodka brand pours all profits into aid

Zirkova Vodka was founded by Katherine and John Vellinga of Oakville, Ont.,and sold at Liquor Control Board of Ontario stores.It's made under contract by a historic distillery in Zolotonosha, a town 2hours southeast of Kyiv.

When the invasion began, Zirkovaannounced 100 per cent of profits would go to humanitarian aid for Ukraine, through the Canada-Ukraine Foundation.

"I'm not worried about myself right now;I'm worried about Ukraine," said Katherine,whose displaced Ukrainian parents immigrated to Canada in the 1950s.

Chief executive officer Katherine Vellinga of Zirkova Vodka is shown inside a liquor store in downtown Toronto. Zirkova Vodka is made in Ukraine and donating all its profits to humanitarian aid to the country. (Carlos Osorio/CBC)

She's pivoted to full-time activism,helping families connected to the distillery get to safetyand promoting Ukrainian aid organizations like Help Ukraine, which she said getdonations quickly to the country.

The area has been hit by shelling.Men have gone to fightand the distillery is making sanitizers for hospitals.

She said"there is no plan B" for her business.

It can't be moved as the brand is all about the country.The spirits, bottle, label every part of Zirkova comes from Ukraine.She's worried about stock running out and the distillery beingbombed.

But country comes before company.

"I can't go to defeat," Katherine said, "because Ukrainians aren't going there. Ukrainians are doing everything that they can."

A 'double burden' for businesses trying to help

Before the war,Meest was growing rapidly.

Now, Iryna Kisil wonders if Meest might have to become a contractor for non-governmental organizationsdelivering aid to survive, because current costs aren't sustainable.

She saidit's a "double burden" for businesses that have lost revenue because ofthe war to keep operating and pay their staff, while also delivering or funding humanitarian aid.

As crucial financial donations pour in for charities, sheworries "Ukrainian businesses are getting lost."

Business will be essential for supplying needs, employment and tax revenue to helpUkraine recover,say Kisiland Katherine Vellinga.

"This is long term. This is ongoing, and we need partners to help us with this," said Kisil.

Mariupol mostly destroyed by Russian forces, theatre rescue efforts ongoing

3 years ago
Duration 2:42
Officials in Mariupol, Ukraine, suggest as much as 90 per cent of the besieged city has been damaged or destroyed by relentless attacks from Russian forces, while reports emerge of survivors at a bombed theatre where hundreds of civilians had taken shelter.

With files from JF Bisson, Chris Brown, and Stephanie Jenzer