TekSavvy asked to reveal customer info by film studio - Action News
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TekSavvy asked to reveal customer info by film studio

A Hollywood film studio is trying to force internet provider TekSavvy to hand over customer information about people alleged to have illegally downloaded movies.

Canadian internet provider says it will only respond to a court order

A computer screen is reflected in the eye of a web user. A U.S. movie studio is trying to compel a Canadian ISP to hand over customer data of alleged illegal dowloaders. (Darren Staples/Reuters)

A Hollywood film studio is trying to force internet provider TekSavvy to hand over customer information about people alleged to have illegally downloaded movies.

Voltage Pictures LLC is asking the Federal Court of Canada to force TekSavvy Solutions Inc."to provide the names and contact information of customers associated with certain IP addresses that are alleged to have engaged in copyright infringement," the ISP said in a release.

Asmany as 2,000 IP addresses are involved in the legal action, which would make it the largest attempt to acquire customer information for a copyright infringement investigationin Canadian history.

New law tested

The move comes weeks after the Copyright Modernization Act came into effect in Canada. The act dramatically altered the landscape of Canadian copyright law.

In a release, Chatham-based TekSavvysaid it has a responsibility to protect customer information and ensure customer privacy. But it also said it would comply with any court order to hand over customer information.

"Currently we have not received a court order, only a request for information and a motion for an order," TekSavvy CEO Marc Gaudrault said.

"We will not provide the information until we are ordered to by a court. This is unknown territory for Canadians. We have retained legal counsel to help us through the process and ascertain our rights and obligations as an ISP," he said.

Some TekSavvy customers have already received a communication from TekSavvy that a third party request has been made for their personal information, the company said.

Last year,Voltage took legal action against tens of thousands ofU.S.web users who the studio alleges illegally downloaded the company's Oscar-winning filmThe Hurt Locker.