As Lynx heads to the discount airline graveyard, what options do travellers have? - Action News
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As Lynx heads to the discount airline graveyard, what options do travellers have?

Lynx Airlines announced that it will cease operations on Monday, prompting questions about why discount airlines seem to fail so frequently in Canada, and what options are left for consumers who want to fly for cheap.

Third-party fees make it difficult for ultra low-cost carriers to compete

a plan takes off of a runway in the city of calgary. the city skyline is visible.
Lynx Air announced that it will cease operations on Monday, prompting questions about why discount airlines seem to fail so frequently in Canada, and what options are left for consumers who want to travel cheaply by air. (Submitted by Taylor Michelson)

Less than two years after entering the market, Lynx Air is winding down operations, making the Calgary-based airline the latest in a long line of Canadian discount carriers that have failed to take off.

The company which rebranded from "Enerjet" in 2021 cited rising operational costs, high fuel prices, unfavourableexchange rates, increased airport charges and a challenging economic and regulatory environment as reasons for the shutdown.

Other low-cost and ultra low-cost carriers have recently faced difficulties operating in the Canadian market.After functioning as a standalone carrier, Sunwing Airlines was absorbed into WestJet'sregular operations last year for streamlining purposes.Swoop Airlines was met with a similar fate only days later, a few years after its first flight in 2018.

Meanwhile, it was reported earlier this month that Edmonton-based discount carrier Flair Airlines owes $67 million in unpaid taxes to the Canada Revenue Agency. While its CEO Stephen Jones saidthe debt won't impact the carrier's operations, the company is putting expansion plans on hold until further notice.

There's a whole graveyard filled with the ghosts of Canadian discount airlines past from Zoom Airlines to Roots Air to Jetsgo prompting questions about why discount airlines have such difficulties sustainingin Canada, and what options are left for consumers who want to fly for cheap.

Discount airfare saddled with third-party fees

"For a few months now, there has been a little bit of a death watch within the airline industry as to which of the new entrants would eventually succumb to financial pressures," said Duncan Dee, former chief operating officer at Air Canada.

He pointed to comments made earlier this year by Porter Airlines CEO Michael Deluce, who predicted that one of Canada'snew, ultra low-cost carriers would disappear within a few months because of the Canadian travel market's small sizein a competitive industry.

Dee said thatenvironment played the biggest role in Lynx's demise, because it "entered the market, really, with one hand tied behind its back."

Signage for Lynx Air and Sunwing Airlines is shown at an airport, with the phrase
Officials with the Calgary-based company announced that it is ceasing operations after filing for creditor protection. (Nick Iwanyshyn/The Canadian Press)

While discount carriers in the U.S., Europe and Asia use "bargain basement fares" to stimulate new travel among customers who wouldn't normallyfly like offering a flight from London to Edinburgh for a cool $9 Canadian travellers are subject to third-party fees that bloat the cost of airfare.

That's partly because Canada's airports, as not-for-profits, rely on what are called airport improvement feesto generate revenue. For example, theWestJet website notes a "departure tax," which it says it collects "on behalf of airport authorities and various government agencies."

Some airports charge $40or morein added fees and that doesn't include other suppliers who add security charges, air-navigation charges and fuel surcharges, Dee said. By contrast, the U.S. enforces a $4.50 US cap on an airport fee called the passenger facility charge,according to the Federal Aviation Administration.

WATCH | Play Airlines offers cheap flights from Canada,but can it last?:

New carrier offers cheap flights to Europe via Iceland but can it last?

1 year ago
Duration 2:08
A new airline connecting Canadians to Europe via Iceland has started flying out of Hamilton International Airport. It offers fares at a significant discount from the major carriers, but will it make it in a market where other carriers have failed?

The added costs ultimately makeit more difficult for homegrown discount airlines to stay competitive against international airlines,such as the Icelandic discountcarrier Play Airlines, thatoffer flights from Canada to Europe and other destinations.

"If you take a look at what's happening in Canada, ultra low-cost carriers don't have the leeway to actually use such stimulative pricing to attract new customers," said Dee.

"So ... all they're doing is they're fighting for the exact same travel dollar that existing travellers are already spending on the large carriers."

Higher fares 'always in the cards'

A WestJet plane takes off while an Air Canada flight taxis on a tarmac at an airport.
Canada Jetlines CEO Eddy Doyle said that the company left behind plans to be a low-cost carrier because of the additional fees added to airfare in Canada and because of the challenges ofcompetingwith Air Canada and WestJet. (Andrew Vaughan/The Canadian Press)

Canada Jetlines which provides charter flights to sports teams and companies, flies to sun destinations and leases its fleet to other carriers in the summertime was originally conceived as an ultra low-cost carrier.

That business model was ultimately shelved, partly because the starting price for discount carriers in Canada "is composed of a lot of taxes," and partly due to the challenges ofcompetingwith Air Canada and WestJet,said Canada Jetlines CEO Eddy Doyle.

But Doyle said he still thinks there's "enough supply there to meet demand for the Canadian travelling public," with Air Canada, WestJet and Air Transatback at full-strength following the disruptions prompted by the COVID-19 pandemic.

KritiBhardwaj, whose Lynx flight from Toronto to Los Angeles was suddenly cancelled when the airline announced it was shutting down, said she's coming around to the idea of spending more on flights. She said she was rebooked with Air Canada at two or three times the cost of the original flight.

"I really don't know if low-cost carriers can sustain," she said, noting that Lynx's shutdown follows Swoop's absorption last year."Soprobably,as a passenger or as a consumer, I'm willing to pay a little extra for a better experience."

WATCH |Passengers react to Lynx Airlines shutdown, flight cancellations:

Lynx Air passengers in Toronto react to airline's shutdown

6 months ago
Duration 0:31
Passengers of Lynx Air at Toronto's Pearson airport discussed their reactions to the low-cost airline's announcement that it would cease operations on Monday.

"When you've got three carriers serving a market of about 40 million people, and policies which really discourage new entrants into the market, I think that it's as good as it's gonna get," said Dee, the former Air Canada executive, "unless there are real changes to the underlying policies and regulations that keep the market the way they are."

He said that unless another airline an incumbent likeWestJet or an entrant like Flair serves the markets that Lynx is leaving,customers will be faced with more limited service.

The only way to guarantee lower fares is to increase competition, he added.

"When competitors either leave the market or disappear entirely like Lynx has, the inevitability of higher fares is always in the cards."

With files from Nisha Patel, Reid Southwick, Shawn Benjamin and Sarah Tomlinson