Bank of Montreal says online banking restored, some customers might see transaction delays - Action News
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Bank of Montreal says online banking restored, some customers might see transaction delays

The Bank of Montreal says online banking services are restoredfor customers after a technical problem overnight.

Service disruption began due to a false fire alarm at one of its data centres, bank says

The logo for a BMO building in downtown Regina is shown.
A Bank of Montreal building is shown in Regina. The Bank of Montreal says online banking services are restoredfor customers after a technical problem overnight. (Matt Howard/CBC)

The Bank of Montreal says online banking services are restoredfor customers after a technical problem overnight.

BMO says it experienced an overnight service disruption due to a false fire alarm at one of its data centres.

"Our services have returned online although some customers may experience delays in transactions being processed and posted," a bank spokesperson told CBC News in an email.

The spokesperson did not say how many clients were impacted by the outage.

"We apologize for any inconvenience and thank our customers for their patience," the spokesperson wrote.

Customers can get updates and continue to access their accounts through the bank's website and its ATM network, or by visiting a BMO branch, the bank said.

Customers were told to check the bank's website and its account onX, formerly Twitter, for updates.

With files from The Canadian Press